Being educated in China, Susan had been teaching Chinese and sales/ marketing at university for 10 years. Susan understands the importance of communication in business and is very good at understanding the customer's needs. Susan is open-minded, friendly and always willing to help people. Susan arrived in New Zealand with her family in 1997 and owned a family cafe business. From 2004 – 2007 Susan was also involved in a food business supplying Food 2go to Progressive Enterprises Ltd outlets such as Foodtown and Woolworths stores. During this time she obtained a lot of experience both in managing food businesses and dealing with large corporations. Susan has strong relationships with many different people in business. Her understanding of different cultures is very valuable to both business owners and purchasers. Susan understands small businesses and is fully committed to assisting vendors and purchasers in achieving their prospective needs by her ability to build rapport with her clients which also ensures that she maintains good relationships with vendors and purchasers.