Backed by a diverse background across travel, small business, and government case management, Mel brings an authentic, people-first approach to everything she does.  Known for her warm personality and ability to connect with anyone, she prioritizes open communication, active listening, and complete transparency to ensure you feel fully informed, genuinely supported, and completely confident through every stage of your experience with us. Outside of work, family comes first, she loves spending quality time with her kids and exploring new destinations together.