Keryn Moffat is a Property Manager with Ray White Paihia, helping landlords and tenants in Paihia and the Bay of Islands. She brings 16 years in Early Childhood Education to this people-focused role, with communication, organisation, active listening, patience and conflict-resolution skills. That career background is distinct from her property management experience. Approachable, upbeat and motivated, Keryn values respectful relationships and clear expectations. She treats investment properties with care and attention to detail, supporting owners and tenants through inspections, rent monitoring, maintenance coordination and tenancy management. For owners, a useful first conversation starts with the property address, whether it is occupied, and what is known about its condition and tenancy. This helps distinguish immediate repair or tenancy questions from ongoing management. Proposed work, reporting arrangements and owner approvals should be clear in the agreed management scope. Tenants reporting maintenance can explain what happened, where the problem is, when it began and whether safety is affected. Photographs can help where safe. Urgent problems need prompt contact with the property management team rather than waiting for a routine inspection. Keryn’s communication background supports clear conversations about the next practical step. Outside work, Keryn enjoys walking, camping, keeping active at the gym and, most of all, time with family. She enjoys coastal life in Paihia and the opportunity to keep learning in her role. For a rental appraisal, ongoing management or help finding the latest landlord and tenant guides, contact Keryn on 027 299 4483 or [email protected] and explain the support you need.