Selling a home is the biggest financial transaction most of us ever face, so the prospect of selling and moving raises all kinds of emotional and practical issues. That’s precisely what attracted Dianne to the real estate business.

Ultimately it’s all about people, she says. It’s about building relationships, not only selling houses. People want to be listened to, have good guidance and clear thinking. You need to minimise their stress and give lots of encouragement. For Dianne, there’s no substitute for being valued and trusted in her community. Word of mouth recommendations is her best reward. Her testimonials tell a consistent story: vendors feel they’ve dealt with someone who’s genuine and trustworthy, who has good ethics and integrity, who’s knowledgeable, who will put her heart and soul into helping them achieve their desired outcome.