Jane is The Operations Manager for the our New Brighton and Parklands Gold offices A warm, approachability means that she is always available with advice and motivation. And her experience, with time in sales, administration and management since 1989, means she in the best position to offer such encouragement. Gold clients have quickly come to understand the difference that good management can make. Key to this difference is the efforts of Jane, who has carefully honed a service that makes certain each and every consultant has the skill and confidence to step up to any new challenge and triumph. Jane’s management approach is governed by two significant traits: a knowing empathy for the challenges faced, coupled with an infectious enthusiasm for finding the very best of solutions to these challenges. The internal culture and ongoing training at Gold are indicative of this balance between human needs and analytical understanding. The benefit for the client is obvious. They receive the level of service that can only stem from individual determination and clear, focused goal-setting. It’s this commitment that is one of the main reasons why the Gold consultant can lift their capability above and beyond the lofty Harcourts standard, a direct result of Jane’s continued guidance and encouragement. Her methodology proves not only an asset to the company, but one to the Gold client, her wealth of experience directly equating to the wealth of the client.